At rs788, the privacy and security of your personal data is a responsibility we take seriously. This Privacy Policy explains exactly what information rs788 collects from Pakistani players, how we use it, who we share it with, and the rights you have over your own data.
Before diving into the full policy, here are the six core data protection commitments that shape how rs788 handles the personal information of every Pakistani player on our platform.
rs788 collects personal data from Pakistani players only for clearly defined, legitimate purposes — account management, payment processing, identity verification, and responsible gaming compliance. We never collect data beyond what is strictly necessary for these purposes.
rs788 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data belongs to you. Any sharing of data with third parties is strictly limited to service providers who assist rs788 in operating the platform securely.
All data transmitted between your device and the rs788 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data including payment information, identity documents, and account credentials are stored using AES-256 encryption at rest.
Every rs788 player has the right to request a full copy of the personal data rs788 holds about them at any time. Data subject access requests are processed within 30 calendar days of receipt. Submit your request by emailing [email protected] from the address registered on your account.
rs788 retains personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable anti-money laundering (AML) and KYC regulations. Account data is retained for a minimum of five years following account closure in line with international licensing obligations.
rs788 will only send promotional emails, SMS messages, or push notifications to players who have explicitly opted in to marketing communications. You can withdraw marketing consent at any time from your rs788 account settings or by contacting [email protected] — with no impact on your account access.
The table below summarises the categories of personal data rs788 collects from Pakistani players, the legal basis for processing, and the retention period applicable to each category.
| Data Category | Examples | Purpose | Legal Basis | Retention |
|---|---|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Account registration, KYC verification, age verification (21+) | Contractual necessity; Legal obligation | 5 years post-closure |
| Contact Data | Email address, Pakistani mobile number, city of residence (e.g., Karachi, Lahore) | Account communications, support, marketing (where consented) | Contractual necessity; Consent | 5 years post-closure |
| Financial Data | JazzCash/EasyPaisa mobile number, bank account details, transaction history | Deposit and withdrawal processing, AML compliance, fraud prevention | Contractual necessity; Legal obligation | 7 years post-transaction |
| Gaming Activity | Bet history, game sessions, win/loss records, bonus usage | Account management, responsible gaming monitoring, dispute resolution | Contractual necessity; Legitimate interest | 5 years post-closure |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation | Legitimate interest | 2 years |
| Communications Data | Live chat transcripts, support emails, complaint records | Support quality, dispute resolution, regulatory compliance | Legitimate interest; Legal obligation | 3 years |
| Marketing Preferences | Email opt-in status, SMS consent, preferred language (Urdu/English) | Personalised promotional communications where consent given | Consent | Until consent withdrawn |
For the purposes of applicable data protection legislation, rs788 acts as the data controller in respect of all personal data collected from players who register for and use the rs788 online gaming platform accessible at https://rs788.org.
As the data controller, rs788 determines the purposes for which personal data is processed and the means by which it is processed. rs788 is responsible for ensuring that all data processing activities carried out directly by rs788 — and by third-party data processors operating on rs788's behalf — comply with applicable data protection standards.
Where rs788 engages third-party service providers to process personal data on its behalf (for example, KYC verification providers, payment processors, and cloud infrastructure providers), those providers act as data processors under written agreements that require them to process data only in accordance with rs788's documented instructions and to implement appropriate technical and organisational security measures.
For any queries relating to the processing of your personal data by rs788, you may contact our data protection team at [email protected]. Please include "Data Privacy" in the subject line of your email to ensure your query is routed to the appropriate team member promptly.
rs788 collects the following categories of personal data from players who register for or use our platform:
rs788 does not knowingly collect or process special categories of personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) unless strictly required by applicable KYC or AML regulations, and only with your explicit consent where required by law.
rs788 collects personal data through the following channels and methods:
rs788 processes your personal data for the following specific purposes, each of which is supported by a lawful basis for processing:
rs788 uses automated systems to screen new player registrations, monitor transactions for fraud indicators, and enforce responsible gaming limits. Where an automated decision results in a material impact on your account (such as a deposit block or account suspension), you have the right to request human review of that decision by contacting [email protected].
rs788 uses cookies and similar tracking technologies on its platform to deliver core functionality, enhance performance, and (where you have consented) personalise your gaming experience. The categories of cookies used by rs788 are as follows:
You can manage your cookie preferences at any time through the cookie settings panel accessible from the rs788 platform footer. Please note that disabling essential cookies will impair the functionality of the rs788 platform, including the ability to complete the rs788 Login process.
rs788 does not sell personal data to any third party. We share your data only in the following limited and necessary circumstances:
All third-party data processors engaged by rs788 are subject to written data processing agreements that require them to implement appropriate technical and organisational security measures and to process data only in accordance with rs788's documented instructions.
As an internationally licensed online gaming platform, rs788 may transfer your personal data to countries outside Pakistan in connection with the operation of the platform. Such transfers may occur where rs788's cloud infrastructure providers, KYC service providers, or payment processors operate servers or processing facilities in jurisdictions outside Pakistan.
Where personal data is transferred internationally, rs788 ensures that appropriate safeguards are in place to protect your data, including:
Pakistani players may request further information about the specific safeguards in place for international data transfers applicable to their account by contacting rs788 at [email protected].
rs788 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security framework includes:
While rs788 takes all reasonable steps to protect your data, no system is completely impervious to security threats. You play an important role in keeping your rs788 account secure by using a strong, unique password and not sharing your login credentials with any other person.
rs788 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, and in any event for the minimum periods required by applicable AML, KYC, and gaming regulatory obligations. The key retention periods applicable to rs788 player data are summarised in the overview table at the top of this page.
Following the expiry of the applicable retention period, rs788 will securely delete or anonymise your personal data in accordance with its data destruction policy. Anonymised data from which you cannot be identified may be retained indefinitely for statistical and platform improvement purposes.
Where you exercise your right to erasure (see Section 10 below), rs788 will assess your request against its legal retention obligations. In cases where applicable AML or KYC regulations require rs788 to retain certain data for a defined minimum period, rs788 will retain that data for the required period and delete it promptly upon expiry, even if your account has been closed.
Closing your rs788 account does not result in the immediate deletion of all associated personal data. Financial transaction records and identity verification data are retained for a minimum of five to seven years following account closure in compliance with international AML standards. You will be informed of applicable retention periods at the time of account closure.
As an rs788 player, you have the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected] with "Data Rights Request" in the subject line and your registered account email address in the message body.
rs788 will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case rs788 will notify you of the extension and the reasons for it within the initial 30-day period.
rs788 is strictly an adults-only platform. The rs788 platform is not directed at, and is not intended for use by, any person under the age of 21. rs788 does not knowingly collect personal data from individuals under 21 years of age.
Age verification is a mandatory step in the rs788 account registration and KYC process. All players are required to provide valid government-issued identity documentation confirming they are aged 21 or above before they are permitted to deposit funds, access real-money gaming, or claim any promotional bonus on the rs788 platform.
If rs788 discovers or is notified that personal data has been collected from an individual who is under 21 years of age, rs788 will immediately suspend the relevant account, reverse any transactions processed in connection with that account, delete all associated personal data, and report the incident to applicable regulatory authorities as required.
If you believe your child under the age of 21 has created an rs788 account or accessed the rs788 platform, please contact rs788 immediately at [email protected]. rs788 will investigate the matter urgently, suspend the account pending investigation, and delete any data collected from the minor upon confirmation of their age.
rs788 will only send you promotional emails, SMS messages, push notifications, or other direct marketing communications if you have given your explicit prior consent to receive such communications at the time of account registration or subsequently through your account settings.
Marketing communications from rs788 may include information about:
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to use the rs788 platform or access your account. You will continue to receive essential transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts) regardless of your marketing preferences, as these are necessary for the operation of your account.
rs788 reserves the right to amend or update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or rs788's data processing practices. The effective date shown at the top of this page will be updated whenever a material change is made to the policy.
Where rs788 makes a material change to this Privacy Policy that significantly affects how your personal data is processed, rs788 will notify registered players by email to the address associated with their rs788 account at least 14 days prior to the change taking effect. Continued use of the rs788 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated terms.
rs788 encourages all Pakistani players to review this Privacy Policy periodically to stay informed about how their personal data is being protected and used. The most current version of the rs788 Privacy Policy will always be available at https://rs788.org/privacy-policy.
If you have any questions, concerns, or complaints regarding the way in which rs788 handles your personal data, or if you wish to exercise any of your data rights as described in Section 10, please contact the rs788 data protection team using the details below:
Email: [email protected] (please include "Data Privacy" in the subject line)
Response time: Within 30 calendar days of receipt of a valid request
Languages: English and Urdu
Support hours: 24 hours a day, 7 days a week
rs788 is committed to resolving all data privacy complaints promptly and fairly. If you submit a complaint to rs788 and are not satisfied with rs788's response, or if rs788 fails to respond within the applicable timeframe, you may escalate your complaint to the relevant data protection authority in your jurisdiction or to the licensing authority under whose regulatory framework rs788 operates.
rs788 takes all data privacy complaints seriously and will investigate every complaint thoroughly. Players will be kept informed of the progress and outcome of their complaint throughout the investigation process.
Now that you understand how rs788 protects your privacy, explore Pakistan's most secure online gaming platform. From PSL cricket betting to top slot titles and live casino — all backed by certified data security, JazzCash and EasyPaisa payments, and 24/7 Urdu and English support. 21+ only. Please play responsibly.